Our Contact Policy & Terms of Use
PatientProtection.Healthcare welcomes feedback, comments, suggestions and inquiries from patients, families, healthcare providers, the public and members of the media. Please ensure that you have read our note to users and visitors before proceeding further.
If your contact is about a specific incident of hospital harm, by filling out our hospital incident report, found below, you can give us a better idea of whether, and how, we can help. You should complete the incident report and then email us separately if you wish a response.
We do our best to reply to every email, but due to the large volume of correspondence from patients and families around the world, our responses must be on a priority basis. Care for the most vulnerable who are facing serious medical issues is always our immediate priority.
If you are looking for an intervention from PatientProtection.Healthcare, or are seeking our advice on a specific issue, please see our policy on patient/family advocacy.
Please keep in mind that we do not provide legal or medical advice. Instead, we attempt to share the knowledge gained from our own experience, our interactions with thousands of other patients and families, and our extensive review of existing patient safety literature.
Our values inform and guide everything we do. The information you provide will be kept confidential, but we may request that you allow us to use excerpts (without any identifying information such as the name of the patient and family or the hospital) for our snapshots of hospital harm or blog postings.
The information on this site is protected by copyright and may not be reproduced (except for personal use) without our express consent. We permit the reproduction of short excerpts of postings and pages that appear on our site, but only if you provide full credit to PatientProtection.Healthcare and include a live URL link to the original page or post. Reproduction of any kind for commercial purposes is strictly prohibited. Use of all or any part of The Center’s logo/header, or any image captioned with a service mark (SM), requires our prior express consent.
Your use of this site, and/or contact with us, is your acknowledgement that you understand and agree to these terms.
Please follow the links below for your specific contact.
Connect and share
EMAIL US
Stand up and speak out
GET INVOLVED WITH THE CAMPAIGN TO MAKE
Patient Protection 1stSM
Make your experience count and help others
REPORT A HOSPITAL INCIDENT
Be a healthcare provider that moves the needle
in patient protection and the well-being of families
PROVIDER CONTACT
Healing the harm
CONTACT OUR ONLINE OUTREACH CLINIC
Let us share the voices of patients and families
MEDIA CONTACT
